Case Study: Surgery Partners achieves major automation savings with Consensus Cloud Solutions' SST

Improving Processes with RPA Across all MEDITECH Platforms; Magic, 5.x, 6.x, and Expanse

Surgery Partners, a healthcare organization operating 172 hospitals and surgery centers, faced significant challenges due to the tedious and error-prone nature of manual data entry across its many facilities, which used multiple different versions of the MEDITECH EHR platform. They sought a versatile, vendor-agnostic robotic process automation (RPA) solution that could work across all their systems and free up valuable staff resources for more critical work.

Consensus Cloud Solutions implemented its SST workflow automation platform, which was designed to be reused across all MEDITECH platforms with minimal adjustments. The solution automated a wide array of tasks, from loading financial data during an Expanse implementation to processing thousands of overnight updates. Consensus Cloud Solutions' SST was estimated to save Surgery Partners over $150,000 annually, drastically reduced manual errors, improved compliance, and allowed staff to focus on more satisfying and challenging work.

Surgery Partners

Cathy Young

Meditech Consultant