Case Study: Cottage Hospital improves secure data exchange and physician relationships with Consensus All Access

Cottage Hospital Improves Physician Relationships, ROI, and Secure Data Exchange with Consensus All Access

Cottage Hospital, a community hospital in New Hampshire, faced a challenge in securely sharing patient data with external providers after a new EHR implementation made its old methods non-compliant. The hospital needed a solution to replace unreliable paper faxing and inappropriate full EHR access while maintaining strong physician relationships. They turned to their long-standing vendor partner, Consensus Cloud Solutions, to address this.

Consensus Cloud Solutions implemented its All Access web-based platform to provide secure, on-demand data exchange. The solution was installed quickly and was well-received by providers for its ease of use. The results included improved physician satisfaction from instant access to results, enhanced care coordination, and the meeting of all security standards. Furthermore, Cottage Hospital maximized its ROI by strengthening community provider relationships, which led to continued referrals to its emergency room.

Cottage Hospital

Tamra Azer

Director of Clinical and Financial Applications