Case Study: Manufactum advances omni-channel retail with consenso’s SAP OmniPOS and CAR solution

Manufactum rolls out OmniPOS to 3 sales formats with consenso

The German retailer Manufactum sought to consolidate its three distinct sales formats onto a single, modern point-of-sale platform to support its expansion of omnichannel processes like Click&Collect. To address this challenge, they partnered with consenso Consulting for an implementation of the GK OmniPOS solution, which included integrating new SAP CAR and SAP HANA technologies.

consenso implemented the GK OmniPOS system, upgrading Manufactum's SAP architecture and replacing its hardware with new components, including mobile POS systems. The project focused on integrating new technologies with optimized legacy processes to ensure transparency and a positive customer experience. The solution was successfully piloted in a German store in 2018, with a planned rollout to all Manufactum locations and its other sales formats to follow.

Manufactum