Case Study: Berner Group builds a future-proof SAP architecture with consenso

Berner Group builds a continuous Customer Centricity Architecture with consenso

The Berner Group, a technical wholesaler facing significant logistical challenges, sought to modernize its IT infrastructure to compete with growing digital players. Their challenge was to define a flexible and adaptive target SAP architecture that would provide strategic options and operational excellence, moving IT from a support function to a core commercial function. consenso Consulting was engaged to help develop this new architecture.

consenso implemented a business-demand-oriented architecture management approach. This involved defining a strategy, developing a business capability map, and constructing a target IT architecture and roadmap. The result was the establishment of a continuous "Customer Centricity Architecture (CCA)" management practice within the Berner Group. consenso also helped evaluate implementation approaches, determine an implementation order, and finalize project governance, providing the company with a future-proof foundation for its digital transformation.

Berner Group