Case Study: ADAC Schutzbrief reduces claims settlement costs with consenso Consulting

ADAC Schutzbrief significantly reduces claims settlement costs with consenso

The customer, ADAC Schutzbrief, a subsidiary of Germany's largest automobile association, faced the challenge of high claims settlement costs and sought to improve member service. They engaged consenso Consulting to implement a paperless workflow process, which was built using SAP Workflow technology.

consenso implemented a fully automated, paperless workflow solution. This process significantly reduced the customer's claims adjustment expenses and notably improved their member service. The implementation also led to a considerably enhanced competence for the organization's employees, allowing them to achieve their ambitious objectives.

ADAC Schutzbrief