Case Study: mBank achieves streamlined self-service order management with Consdata's Eximee platform

mBank manages over 200 self-service orders with Consdata

The customer, mBank, a major Polish retail bank, faced a challenge in maintaining its over 200 self-service after-sales orders. Their existing system was difficult to manage and lacked component reusability, meaning even minor text changes required modifications across all applications. The vendor, Consdata, implemented a solution using its eximee platform to address this.

Consdata created a mechanism to automatically transfer mBank's existing orders to the eximee platform. This gave mBank full freedom to create, change, and develop self-service orders. The bank's own team can now independently develop applications, saving time and money. Changes are implemented quickly and published simultaneously across all channels, with non-technical staff able to manage content thanks to the platform's component structure.

mBank