Case Study: a major financial provider achieves 150% sales growth with Conquer

Inside Sales Transformation Boosting Sales Results by 150% with Conquer

A major US financial provider, one of the world's most admired companies, faced significant challenges with its inside sales process. Their previous sales engagement tool led to a poor customer experience, including high inbound hold times that caused one in five deals to be abandoned. The vendor Conquer was engaged to address these issues with its solutions.

By implementing Conquer's platform, which included skill-based routing and Salesforce-native workflows, the client streamlined their inbound process. This solution dramatically reduced wait times by 98.3% and provided reps with prioritized, step-by-step guidance. As a result, Conquer helped the financial provider boost its sales results by 150%.