Case Study: Mid-Sized Consumer Reporting Agency achieves 62% volume growth and guaranteed turnaround times with Connotate

Mid-Sized Consumer Reporting Agency - Customer Case Study

Mid-Sized Consumer Reporting Agency faced recurring technical problems with custom-built web data scrapers that kept breaking as target websites changed, creating instability in its background screening data delivery. The company needed a more reliable process to keep up with rapidly growing customer demand, and turned to Connotate for a hosted solution.

Connotate implemented a hosted data delivery solution that stayed resilient to website changes and consistently delivered accurate data. As a result, the agency was able to guarantee turnaround times, increase volume by 62% in one year, free up two FTE engineers, and save more than $150,000 while competing more effectively with larger industry players.