Case Study: Information Retrieval Agency achieves faster turnaround, 55% account growth, and $1.1M savings with Connotate

Information Retrieval Agency - Customer Case Study

Information Retrieval Agency used Connotate to solve a court-records research bottleneck that was slowing turnaround times and limiting market share. The agency needed a faster way to replace manual research in counties that publish records online, and Connotate’s FetchCheck was used to automate that process.

Connotate’s FetchCheck automated research across 1,500 county court websites, returning accurate results in minutes instead of hours. As a result, the agency increased customer accounts by 55%, cut 11 million hours of turnaround time over 12 months, saved more than $1.1 million in outsourced labor costs, and achieved 99.97% accuracy.