Case Study: Background Screening Company achieves faster turnaround and higher profitability with Connotate

Background Screening Company -

The Background Screening Company, a mid-sized pre-employment screening provider, needed to speed up costly manual county, state, and federal criminal searches in order to match the pricing and turnaround times of larger competitors. It turned to Connotate’s automated web data collection solution, FetchCheck, to improve efficiency and support its background check services.

Connotate implemented a hosted automated web data extraction solution that replaced manual online record searches, freeing staff to focus on quality assurance and customer service. The results were significant: turnaround time dropped by 35% and by 8 hours on average, profitability improved, and the company saved about $75,000 in research costs in one year.