Case Study: Sunnybrook Health Sciences Centre achieves 10% reduced OR turnover and streamlined peri‑operative workflow with Connexall

Sunnybrook Health Sciences Centre - Customer Case Study

Sunnybrook Health Sciences Centre faced rising peri-operative bottlenecks across admissions, Pre-Op, OR, PACU and discharge, with noisy, untracked all-call paging, no single clinical information system, and interdisciplinary delays that hurt throughput, room turnover and staff efficiency. Working with Connexall, Sunnybrook sought to optimize OR performance, reduce room turnaround and improve communication across the surgical continuum using Connexall’s peri-operative tools (including OR Connex).

Connexall implemented OR Connex and process redesigns to provide near‑real‑time data, reduce archaic paging and all‑call messaging, and create feedback loops across departments. Within 90 days turnover and late finishes were each reduced by 10%, case cancellations decreased, queuing and wasted time were cut, and overall case volume and staffing/supply efficiency improved — delivering a seamless, measurable uplift in peri-operative performance.

Sunnybrook Health Sciences Centre