Case Study: Nebraska Medicine achieves 60-minute faster patient discharges with Connexall

Nebraska Medicine - Customer Case Study

Nebraska Medicine, a regional academic health system with 809 licensed beds, over 1,000 physicians and a partnership with UNMC, faced slow patient throughput driven by lengthy pending discharges (baseline median discharge time on some units was 3 hours 30 minutes). Connexall had been piloted in 2016 and rolled out house-wide in early 2017, and Nebraska Medicine used the Connexall platform — specifically a pending discharge alarm configuration integrated with the EMR — to address the gap in real-time notifications to assigned RNs and Lead RNs.

Connexall implemented an EMR-triggered workflow that locates the patient’s bed and activates a room callpoint that notifies the Primary RN and Lead RN with a unique ring tone, enabling faster discharge tasks without staff having to log into computers. In a two-unit pilot (June 2017) average discharge time fell to 2 hours 30 minutes — a 60-minute reduction that exceeded the 30-minute goal — while the Connexall system delivered strong stability, ease of administration, positive user reception, and plans for facility-wide and multi-site expansion.

Nebraska Medicine

Ben Greska

Systems Senior Analyst