Case Study: Centro Hospitalar Universitário de Lisboa Central improves COVID-19 alert response with Connexall

Centro Hospitalar Lisboa Central cuts alarm response time 62.5% with Connexall

Centro Hospitalar Lisboa Central (CHULC) faced a challenge in efficiently communicating the presence of new COVID-19 patients during admission and triage. Their previous method of using emails and phone calls was slow, created patient anxiety, and caused disruptive noise. To address this, the hospital turned to Connexall for a solution.

By implementing Connexall's notification system, the vendor provided a quiet and immediate alerting method for staff. This solution resulted in a 62.5% decrease in staff response time, from 40 minutes down to 15 minutes. Connexall's system also significantly reduced anxiety for both patients and healthcare professionals by enabling transparent and efficient communication.

Centro Hospitalar Lisboa Central