ConnectWise
174 Case Studies
A ConnectWise Case Study
Worldband, a Massachusetts-based MSP, faced challenges with customer resistance to cloud migration, inefficiencies from manual processes, and security vulnerabilities from shared admin accounts. To address these issues, they turned to the ConnectWise platform.
By implementing ConnectWise solutions including ScreenConnect for remote access and Privileged Access Management, Backstage for silent support, and ConnectWise PSA, Worldband streamlined operations. The results were significant: revenue grew by 120%, on-prem customers dropped to under 10%, and security improved dramatically, positioning them for future growth with ConnectWise SIEM.