Case Study: Westtek Solutions grows revenue and security services with ConnectWise

Westtek Solutions grows revenue per employee 2.4x with ConnectWise

Westtek Solutions, a managed service provider, faced the challenge of scaling its business without increasing its headcount. Its labor-intensive support processes made it impossible to provide comprehensive 24/7 service while remaining profitable. To overcome this, the company turned to solutions from ConnectWise, including its NOC and SOC services.

By implementing ConnectWise's solutions, Westtek gained access to a vast remote team for network and security operations, multiplying the effectiveness of its small technical staff. This allowed the company to provide real-time, around-the-clock support and expand into security services. The measurable results were significant, with revenue per employee growing by 2.4x, enabling the lean firm to take on larger clients and achieve highly profitable growth.

Westtek Solutions