Case Study: UDT accelerates MSP growth and collaboration with ConnectWise

UDT builds MSP expertise over 11 years with ConnectWise

UDT, a technology enabler based in Florida, faced the challenge of rapidly building expertise and maintaining competitiveness in the fast-evolving managed services provider (MSP) landscape. They needed a reliable resource for ongoing education, strategic insights, and access to a collaborative peer community to support their growth. To meet this need, they turned to ConnectWise and made its IT Nation Connect event a long-term strategic resource.

The solution implemented by ConnectWise was UDT's consistent participation in the IT Nation Connect event, which provided immersive education, strategic keynotes, and collaboration with peers. This resulted in accelerated skill development, increased industry awareness, and a valuable network for sharing best practices. UDT gained clearer strategic alignment with broader MSP trends, discovered new technologies to streamline operations, and strengthened its position within the ecosystem, achieving lasting value from over a decade of involvement.

UDT