Case Study: Innovative Computing Systems achieves rapid staff growth and exponential revenue with ConnectWise

Take a closer look at how Innovative Computing Systems grew their staff, their business, and their revenue with ConnectWise solutions

Innovative Computing Systems, a network integrator serving legal clients in California and Washington, D.C., needed a scalable way to fuel growth, improve profitability, and simplify day-to-day operations. Faced with manual processes, limited visibility, and the need for better RMM and quoting workflows, the company sought solutions that could automate routine tasks, tighten reporting, and support a growing services business.

By deploying ConnectWise Manage, Automate, Sell and Control in an integrated stack, Innovative Computing automated monitoring, quoting, proposals, remote support and billing, and gained clear operational visibility. The result: smoother onboarding (ramp time cut from six to three months), faster quoting, automated user-based billing, and reduced micromanagement—helping the team grow from 5 to nearly 50 people and achieve significant revenue and efficiency gains.

Innovative Computing Systems

Eric Hoffmaster

TAC Manager