Case Study: Switch Consulting achieves scalable, seamless migrations with ConnectWise RMM

Switch Consulting completes 45,000-agent migrations in 6 weeks with ConnectWise

Switch Consulting, a provider serving MSPs and IT service providers, faced the challenge of helping clients overcome the significant risk and complexity of migrating from ConnectWise Automate to ConnectWise RMM. Frequent admin turnover led to undocumented systems and a fear of losing critical functionality or breaking workflows, making large-scale migrations difficult to execute confidently.

The solution implemented by ConnectWise partner Switch Consulting was a context-aware, scalable migration process that decoded legacy environments to preserve business logic. Using a proprietary mapping framework, ConnectWise achieved results including the successful migration of over 45,000 agents in weeks, ensuring feature parity, enhancing automation, and providing clients with long-term operational efficiency and confidence.