Case Study: Sourcepass Doubles Endpoint Capacity with ConnectWise RMM

Sourcepass doubles endpoint capacity to 30,000 with ConnectWise RMM

Sourcepass, a nationwide managed IT services provider, faced operational challenges due to tool sprawl from multiple acquisitions and an aging on-prem ConnectWise Automate instance. As they scaled beyond 15,000 endpoints, they struggled with platform stability, performance, and the complexity of onboarding new technical staff.

By migrating to ConnectWise RMM, Sourcepass consolidated their tools onto a single, scalable platform. ConnectWise enabled them to double their managed endpoint capacity to over 30,000, reduce manual tasks by 50%, and improve issue resolution speed by 50% through proactive automation and real-time insights, establishing a future-ready foundation for growth.

Sourcepass