Case Study: Origin IT achieves rapid MSP growth and efficiency with ConnectWise

Origin IT grows to 6,500 users with ConnectWise

Origin IT, a managed service provider in New Zealand, had aggressive growth ambitions but was held back by a ticketing system that lacked accountability and made it difficult to track SLAs. To overcome this challenge, they chose to implement ConnectWise PSA.

By implementing ConnectWise PSA and later adding ConnectWise Automate, ConnectWise provided a solution that gave the company better visibility and control. This allowed them to efficiently manage larger clients and automate processes, resulting in significant growth from 40 to over 100 employees and establishing them as one of the largest MSPs in New Zealand.

Origin IT