ConnectWise
174 Case Studies
A ConnectWise Case Study
Onestop IT, a managed services provider in Edinburgh, faced the challenge of adapting to a shifting market and supporting business growth. They needed a software solution that could improve operational maturity and documentation without forcing them to change their core workflow. They turned to ConnectWise to find a suitable product.
By implementing the integrated ConnectWise Manage and ConnectWise Automate solutions, Onestop IT gained vital visibility, automation, and reporting capabilities. This allowed them to streamline ticketing, improve service quality, and adopt industry best practices. ConnectWise reported that this led to a measurable 20% annual growth rate for Onestop IT within a year of implementation.