Case Study: a Northeast-based MSP improves threat detection and incident response with ConnectWise SIEM and SOC

Northeast-based MSP strengthens cybersecurity with ConnectWise SIEM and 24/7 SOC

A Northeast-based managed service provider (MSP) sought a more efficient, scalable, and robust SIEM platform for comprehensive threat detection and response for its clients. Their challenge was to find a solution with advanced capabilities that could replace their custom-built platform and be applicable to both SMB and mid-market clients.

The MSP implemented ConnectWise SIEM along with its 24/7 SOC services. The solution from ConnectWise provided enhanced threat detection, real-time alerting, and streamlined incident response. This transition resulted in a significantly improved security posture, exemplified by the successful thwarting of a ransomware attack on a client, and provided the MSP with a more efficient, scalable, and comprehensive cybersecurity solution.