Case Study: Les Olson IT achieves scalable operations and stronger cybersecurity with ConnectWise

Les Olson IT scales thousands of endpoints with ConnectWise

Les Olson IT, a Utah-based managed service provider, faced challenges in automating and scaling its operations, strengthening cybersecurity, and managing a large number of endpoints for its clients. To address these issues, they partnered with vendor ConnectWise and implemented its RMM (remote monitoring and management) and MDR (managed detection and response) solutions.

By leveraging the ConnectWise platform and joining its Partner Program, Les Olson IT unified workflows and automated processes. The solution provided 24/7 SOC-backed cybersecurity protection and access to marketing development funds (MDF) for client events. ConnectWise enabled the company to achieve greater operational efficiency, enhance security, drive growth through MDF-backed initiatives, and gain valuable industry insights—all without incurring additional costs.

Les Olson IT