Case Study: Kinetics Group boosts revenue and profit with ConnectWise

Kinetics Group boosts revenue 4% in a month with ConnectWise

Kinetics Group, a New Zealand-based MSP, faced a challenge with its outdated legacy systems after 15 years of use. The platform required significant reinvestment to maintain and was limiting the company's ability to scale and develop a modern business. To address this, they turned to vendor ConnectWise and its PSA platform to gain scalability and eliminate the costs of maintaining their own applications.

The solution implemented by ConnectWise provided immediate results. In the first month, Kinetics Group saw a 4% increase in revenue and a 50% increase in profit, alongside significant gains in efficiency and profitability. Beyond the software, ConnectWise provided access to its IT Nation Evolve community, which became a key resource for peer learning and strategic innovation, helping Kinetics Group to proactively deliver more value to its clients.