Case Study: Kinetics achieves greater security and scalability with ConnectWise cloud solutions

Kinetics boosts security and efficiency with ConnectWise cloud solutions

Kinetics Group, an IT managed services provider in New Zealand, faced challenges scaling its custom-built, on-premises PSA system. They needed a more scalable, cost-efficient, and secure cloud-based solution while maintaining specific reporting capabilities. This led them to partner with ConnectWise.

By implementing ConnectWise PSA alongside integrated tools like Reports and Dashboards and Wise-Pay, Kinetics achieved a secure transition to the cloud, adopting a zero-trust security model. The ConnectWise solution streamlined their processes, significantly boosted operational efficiency and security posture, and provided enhanced reporting and visibility, positioning the company for future growth.