Case Study: HuFriedy Group boosts global IT speed and scalability with ConnectWise Asio

HuFriedy Group streamlines 1,500 PCs with ConnectWise

HuFriedy Group, a global dental solutions company, faced challenges managing its IT infrastructure for 1,500 PCs across multiple continents. Using outdated tools like phone and email support led to slow resolution times, limited visibility, and inefficiencies in major projects like a Windows 11 migration. To overcome these operational hurdles, the company turned to ConnectWise for a solution.

By implementing ConnectWise's ScreenConnect for remote support, followed by its PSA and RMM tools, HuFriedy Group centralized its IT operations. The solution enabled instant remote access, automated workflows, and provided critical device data. As a result, ConnectWise helped dramatically reduce resolution times, efficiently complete the Windows 11 upgrade, and position the company for scalable, proactive IT management.