Case Study: Clark Integrated Technologies achieves 3x growth and streamlined operations with ConnectWise

How Process, Control and Community Grew Clark Integrated Technology

Clark Integrated Technologies (CIT) is a Scottish managed IT provider that grew from a two‑person, farm‑based operation in 1991 into a leading independent MSP, but faced major growing pains: a homegrown system and “silos of chaos” forced staff to spend too much time on administration—tickets, billing and opportunities—rather than delivering services or scaling the business.

CIT implemented the ConnectWise suite (Manage and Sell) and plugged into the IT Nation community, creating integrated sales-to-service workflows, streamlined processes and better operational control. The result: manageable, sustainable growth—CIT tripled in size—and ongoing peer support from the ConnectWise community continues to drive innovation and success.

Clark Integrated Technologies

Austen Clark

Managing Director