ConnectWise
10 Case Studies
A ConnectWise Case Study
Vision Computer Solutions grew from a side business into a full-service IT firm but was hampered by disjointed systems and siloed sales, order flow, and service processes that limited visibility and efficiency across the company.
By implementing the ConnectWise suite—Manage, Automate, Sell, and CampaignDirector—Vision centralized quoting, marketing, ticketing, and NOC operations, streamlined workflows, and automated key tasks. The changes shortened the sales cycle from three months to nine days, cut third-party marketing spend by 30%, and gave the team the visibility and control to run the business more effectively.
Chuck Lobert
Vice President of Sales & Technology