Case Study: Groveland, Florida saves IT time and streamlines citywide support with ConnectWise Automate

Groveland saves 30 hours a month with ConnectWise Automate

The city of Groveland, Florida, faced the challenge of managing a rapidly expanding citywide IT infrastructure for critical services like police, fire, and utilities with a one-person IT team. To modernize and centralize management with limited resources, they implemented ConnectWise Automate.

ConnectWise provided a centralized IT management platform for remote control, monitoring, and automation. The solution saved the IT manager approximately 30 hours monthly through automated patching and ticket generation, enabled remote troubleshooting to reduce travel, and supported the entire city's growth with a single administrator using ConnectWise Automate's scripting and alerting capabilities.

Groveland, Florida