Case Study: EZ Micro cuts IT management time by 99% with ConnectWise RMM

EZ Micro cuts IT management time by 99% with ConnectWise

EZ Micro, a managed services provider based in Pennsylvania, faced significant operational challenges with its legacy on-premise ConnectWise Automate setup. The complex system required senior engineers for routine tasks and custom scripting, consuming valuable time and hindering efficiency and scalability for their SMB clients.

By migrating to the cloud-based ConnectWise RMM solution, EZ Micro streamlined its operations with native automation and simplified PowerShell scripting. This implementation from ConnectWise cut manual patching time from over 40 hours annually to just 15 minutes of setup, saved thousands in operational costs, and empowered junior technicians to manage tasks previously requiring senior expertise.

EZ Micro