Case Study: ERGOS achieves rapid business continuity and data recovery with ConnectWise Cloud Backup and x360Recover

ERGOS restores 100GB of data in hours with ConnectWise

ERGOS, a managed IT service and cloud solution provider, faced challenges with corporate data sprawl across on-premises and cloud environments like Microsoft 365. Their customers' retention policies often failed to meet stringent recovery and compliance needs, requiring full control over recovery objectives and reliable vendor support.

To address this, ERGOS implemented a Customer-First Data Protection strategy using ConnectWise Cloud Backup and ConnectWise x360Recover from ConnectWise. This provided comprehensive, flexible data protection. In one measurable result, ConnectWise Cloud Backup restored over 100GB of maliciously deleted accounting data within hours, limiting downtime to about a day and allowing full business resumption by day's end.

ERGOS