Case Study: EBC Group saves time and scales efficiently with ConnectWise

EBC Group scales with ConnectWise across 35 years of IT expertise

EBC Group, a UK-based managed service provider with over 35 years of experience, faced the challenge of needing to double the size of its business. To achieve this growth, they required systems that would support new processes and bring greater efficiency to their operations. They turned to ConnectWise for a solution.

ConnectWise implemented its PSA and RMM platforms, migrating EBC's key ITSM processes, finance, and sales. This integration, including a shift to a co-managed SOC, streamlined operations and introduced critical automation. The solution provided by ConnectWise enabled EBC Group to scale its customer base efficiently without a corresponding increase in headcount, delivering improved operational efficiencies and greater peace of mind for their team.

EBC Group