Case Study: Dial A Nerd and Turrito improve profitability and scale with ConnectWise

Dial a Nerd and Turrito improve profitability in 18 months with ConnectWise

Dial A Nerd, a traditional MSP for small businesses, and Turrito, a mid-market technology service provider, faced challenges in scaling their operations and optimizing their market focus. As a consortium under a holding company, they needed a solution to support their shared services model and gain economies of scale. They turned to ConnectWise to address these integration and strategic challenges.

By implementing the ConnectWise platform, including ConnectWise PSA, RMM, CPQ, and Reports and Dashboards, the companies achieved better integration and strategic insights. This transition significantly improved productivity, operational efficiency, and profitability for both. ConnectWise enabled Turrito to successfully transition to a technology service provider for larger enterprises, while Dial A Nerd retained its focus on MSP services, resulting in better service delivery and customer satisfaction.