Case Study: Cygnus Systems saves $12,000 a month with Axcient x360Recover from ConnectWise

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Preview of the Cygnus Systems Case Study

Cygnus Systems saves $12,000 monthly with ConnectWise

Cygnus Systems, a Midwest MSP, was facing rising costs and management complexity with its previous backup and disaster recovery (BCDR) solution from Datto. Seeking a more cost-effective and streamlined approach, they challenged ConnectWise to provide a new BCDR solution that would cut their expenses and reduce the engineering effort required for support and maintenance.

The solution was ConnectWise's Axcient x360Recover. Migrating to this all-in-one BCDR platform allowed Cygnus Systems to consolidate its tech stack and automate key processes. The results were significant: the company achieved $12,000 in monthly savings, reduced its total BCDR costs by 50%, and saw support tickets drop by 70%. ConnectWise's solution also improved operational efficiency, freeing engineers to focus on billable work.


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