ConnectWise
174 Case Studies
A ConnectWise Case Study
CorKat Data Solutions, a managed service provider (MSP) with its own data center, faced challenges managing its diverse and global client base with fragmented systems and redundant processes. They needed scalable tools from a vendor like ConnectWise to support growth and future innovation without increasing headcount.
By migrating to ConnectWise RMM on the Asio platform, CorKat streamlined its operations with over 1,200 pre-built alerts and key integrations. This solution from ConnectWise enabled 15% growth without adding staff, with seven technicians managing 2,400 endpoints. The company also achieved a 95% remote ticket resolution rate, drastically reducing costs and improving response times while positioning itself for future AI and automation.
CorKat Data Solutions