Case Study: Computer Solutions strengthens internal security with ConnectWise SIEM

Computer Solutions boosts security with ConnectWise SIEM and 24/7 alert monitoring

Computer Solutions, a mid-sized managed services provider (MSP), faced a significant challenge in strengthening its internal cybersecurity. Its small IT team, led by IT Operations Manager Jason Hahn, was overwhelmed by thousands of daily security logs and lacked the resources and expertise to effectively monitor for threats, which made the company an insider threat to its own clients. To address this, they turned to ConnectWise and its SIEM product.

By implementing ConnectWise SIEM and its SOC services, Computer Solutions automated its log ingestion and gained 24/7 monitoring. This solution provided immediate value when it successfully detected and neutralized an active threat from a blind penetration test. The partnership with ConnectWise gave the company's leadership confidence in their security posture, transforming it into a major competitive differentiator that helped them close deals with security-conscious clients.

Computer Solutions