Case Study: Community Food Co-op achieves reliable growth and reduced downtime with Litzia and ConnectWise

Community Food Co-op scales across 3 sites with ConnectWise

Community Food Co-op, a member-owned grocer with multiple locations, faced challenges in keeping its systems aligned and running simultaneously across its growing number of stores. Any amount of downtime threatened significant revenue and product loss. To address this, they worked with their managed service provider, Litzia, a ConnectWise partner, which utilized ConnectWise Manage and IT Nation Evolve peer groups.

Litzia, a ConnectWise partner, implemented a co-managed IT solution that provided stability and built redundancies into the co-op's systems. This solution supported point-of-sale systems, refrigeration monitoring, and store-to-store access, effectively reducing food waste and preventing a single issue from taking down the entire operation. As a result, Community Food Co-op can reliably serve its community and strategically plan for continued growth while competing with larger national chains.

Community Food Co-op