Case Study: Atlas Technica accelerates delivery and scales customer service with ConnectWise SaaS Security

Atlas Technica cuts build time from 8 hours to 10 minutes with ConnectWise

Atlas Technica, a managed service provider for the financial industry, faced the challenge of scaling its operations while balancing cost control with delivering a premium customer experience. Key goals included reducing manual processes, improving response times, and empowering frontline staff. To address this, they turned to ConnectWise and implemented ConnectWise SaaS Security to automate and standardize their workflows.

The solution from ConnectWise automated complex build and management processes, ensuring consistency, reliability, and speed. This resulted in a delivery efficiency improvement of 20-30%, with one specific build process time reduced from 8 hours to just 10 minutes. These gains freed up engineering resources, allowed for new service offerings, and helped Atlas Technica scale profitably while enhancing the customer experience.

Atlas Technica