Case Study: All Covered unifies 40+ acquisitions and gains a single source of truth with ConnectWise

All Covered unifies 40+ acquisitions in 18 months with ConnectWise

All Covered, a 600-person MSP built through over 40 acquisitions, faced extreme operational complexity. With each acquisition using different systems and tools, the company lacked a single source of truth, leading to conflicting data, slow decision-making, and risks to customer experience and profitability.

The solution was consolidating onto the ConnectWise platform as a unified system of record, completed in 18 months. ConnectWise standardized processes and data, enabling precise management of time, utilization, and profitability. Results included enterprise-wide alignment, real-time capacity management, clear profitability insights, and a data foundation ready for AI optimization.

All Covered