ConnectWise
174 Case Studies
A ConnectWise Case Study
The customer, All Covered, a leading MSP, faced challenges with data protection misconceptions and rising costs for its clients. Many clients mistakenly believed Microsoft 365 inherently secured their data, and traditional billing models based on data volume led to escalating expenses. They turned to ConnectWise and its ConnectWise Cloud Backup solution.
Implementing ConnectWise Cloud Backup provided a simplified, user-based licensing model and stored backups separately for enhanced security. The results included rapid data recovery from incidents like ransomware, a decrease in storage costs due to flat-rate billing, and increased client satisfaction. All Covered expressed 99.999% confidence in the solution's reliability for data restoration.