Case Study: Advanced Network Products achieves operational excellence and a successful exit with ConnectWise

Advanced Network Products saves $42,000 in year one with ConnectWise

Advanced Network Products (ANP), an MSP, faced significant operational chaos and financial instability due to its reliance on a few large enterprise clients and a lack of a proper ticketing system. To address these challenges and transition to a recurring service model for SMBs, the company turned to the ConnectWise PSA platform for business management.

By implementing ConnectWise's solution, ANP optimized its operations and captured $42,000 in previously unrecorded billing within the first year. Using the Service Leadership Index® data for benchmarking, the company made continuous improvements that led to a highly successful exit in 2023, where it exceeded best-in-class financial performance benchmarks.

Advanced Network Products