Case Study: Kuehne + Nagel achieves shipping system longevity with ConnectShip

Kuehne + Nagel - Customer Case Study

Kuehne + Nagel needed to replace a six-year-old shipping system after an acquisition made it obsolete, putting hundreds of customers at risk. The logistics company also had to support 3 WMS platforms, manage 20+ U.S. locations, and keep ASN and label data accurate for demanding customers such as Target, Walmart, and Walgreens. It selected ConnectShip through ADSI after requiring vendors to build a working prototype with proven shipping technology.

ConnectShip gave Kuehne + Nagel a flexible shipping solution that could handle custom data needs, including returns functionality, multiple labels, and ASN requirements. The system helped the company support 500+ customers globally, and ADSI’s pricing came in 30% to 40% lower than expected for hardware. After five years, the solution was still in place, with ADSI support turning around fixes or changes in 24 hours.

Kuehne + Nagel