Case Study: Linio achieves 10x higher revenue with Connectly.ai

How Linio (acquired by Falabella) increased its revenue by 10x with Connectly

Linio, later acquired by Falabella, worked with Connectly.ai to improve the effectiveness of its marketing campaigns for major events. The company was struggling with email and SMS because of low engagement, spam issues, and one-way communication, and needed a more interactive channel to reach customers and improve the experience.

Connectly.ai implemented WhatsApp API campaigns with interactive, two-way messaging and audience building based on WhatsApp behavior and responses. This helped Linio achieve up to 10x higher revenue per message, 80% open rates, 5x more website visits than other channels, and 99% lower spam flagging, while boosting conversion and customer engagement.

Linio

Ricardo Contardo Díaz

Head of Marketing One to One