Case Study: Advanced Medical Transport improves emergency communication and reliability with Connection Inc

How AMT Built a Safer, Healthier Community

Advanced Medical Transport (AMT), a not-for-profit ambulance service in Central Illinois, faced the challenge of upgrading its communication center to improve staff safety and service reliability within a new, space-constrained bunkerized facility. They partnered with vendor Connection Inc to integrate new technology, including a large video wall and digital signage, to provide critical, real-time information to dispatchers and crews.

Connection Inc provided the IT solutions and project management expertise, implementing a system that included a multi-feed video wall and LCD digital signage displays. This gave AMT’s staff instant access to vital information like weather, road closures, and call volume, leading to more informed and efficient emergency response. The project was a success, with staff providing positive feedback on the system's ease of use and value, prompting plans to expand it further.

Advanced Medical Transport

Tom Geraci

Manager of Applied Technology