Case Study: The Paper Store achieves scalable IT growth with Connection

A Forward-Looking Expansion Designing an Infrastructure for Growth and Scale at The Paper Store

The Paper Store, a growing retailer with 50 locations, faced significant IT management challenges as it planned to expand to 100 stores. Their outdated and decentralized infrastructure of PCs and servers was difficult for their small team to maintain, hindering growth. They engaged vendor Connection Inc to design a scalable solution that would free up internal resources from day-to-day operations, specifically seeking an infrastructure as a service model.

Connection Inc implemented a comprehensive infrastructure as a service solution, partnering with a cloud provider to host applications and centralize management. They outfitted each store with monitored networking equipment and consolidated all managed services under Connection Inc as a single provider. This eliminated the need for The Paper Store to manage its own servers and drastically reduced downtime risks. The results allowed the internal IT team to shift focus from routine maintenance to strategic innovation, directly supporting their expansion goals and improving operational efficiency across the business.

The Paper Store

Craig Murphy

IT Manager