Case Study: Leader Auto Dealership in Mexico integrates Dynamics 365, SAP, and Gmail with Connecting Software’s Connect Bridge

Leader Auto Dealership in Mexico links Dynamics 365, SAP and Gmail with Connecting Software for 2 years

The customer, a leader auto dealership in Mexico, faced a challenge integrating its Microsoft Dynamics 365 Sales and Customer Service, SAP ERP, and Gmail systems. With over 500 users, the business needed a comprehensive solution that went beyond the standard Dynamics-to-Gmail synchronization, particularly to include calendar access. Their partner, Fesworld, sought a solution from vendor Connecting Software using its Connect Bridge integration platform.

Connecting Software implemented a solution using Connect Bridge to seamlessly link Dynamics 365, SAP, and Gmail. This provided a unified system for scheduling test drives, managing sales follow-ups, and booking repair services, making information easily accessible to end-users and simplifying adoption. The solution has been a reliable part of the customer's day-to-day operations for two years, fitting their needs better than a traditional dealership management system would have.