Case Study: Splash Kingdom achieves smoother operations and happier guests with Connect&GO

How Splash Kingdom Made Guests and Staff Happier

Splash Kingdom, a waterpark, was facing significant operational challenges due to its outdated and unreliable technology. Managing multiple parks required cumbersome manual workarounds, their previous software provider offered slow and frustrating support, and frequent system outages crippled their ticketing operations. The entire team's frustration led them to seek a new solution, which they found with vendor Connect&GO and its all-in-one management platform.

By implementing Connect&GO’s platform, Splash Kingdom eliminated system outages and gained remote management capabilities. The results were substantial: guest spending on online transactions nearly doubled, and cashless wristbands added significant convenience. The Connect&GO solution was also praised for its intuitive use and exceptional support, which empowered staff and made daily operations much easier for management.

Splash Kingdom

Mandy Morris

Chief Operating Officer