Case Study: St. Vincent Carmel Hospital achieves streamlined internal communications and increased staff engagement with ConnectedSign digital signage

St. Vincent Carmel Hospital - Customer Case Study

St. Vincent Carmel Hospital, part of the Ascension Health system, struggled with inefficient internal communications: a single employee was creating and broadcasting PowerPoint signs while important items like cafeteria menus, HR/benefit updates, staff recognition, time/date, weather, events and weather emergency notices were still being pushed via mass email. They engaged ConnectedSign to modernize and streamline their digital signage and information delivery.

ConnectedSign created templated digital signage with dedicated areas for menus, department news, live newsfeeds, weather and time, pulling live data directly from existing Word documents and feeds to eliminate the PowerPoint step. ConnectedSign’s designers and tech support implemented the system, provided training and ongoing support; the solution cut internal emails, increased efficiency and staff engagement—more than 75% of staff responded positively about how often they viewed the monitors—improving timely information delivery for patients and staff.

St. Vincent Carmel Hospital