Case Study: Carolina West Wireless improves in-store product discovery with ConnectedSign interactive retail kiosks

Carolina West Wireless improves device comparisons with ConnectedSign interactive retail kiosks

Carolina West Wireless wanted to enhance their in-store customer experience by providing shoppers with an easy way to explore phones, tablets, and service options. Their challenge was to create a simple and intuitive interactive tool that would allow customers to independently research products and also serve as a resource for sales associates. They partnered with ConnectedSign to implement an interactive kiosk solution.

ConnectedSign developed a touchscreen experience that organized products by type and brand, featuring a three-column tool for comparing devices. The solution incorporated live data, allowing the carolina west wireless team to easily update product information and promotional content. As a result, customers could independently research devices while waiting, and sales associates gained a powerful tool to guide conversations. The flexible platform from ConnectedSign made it easier to keep all product information current across their retail locations.

Carolina West Wireless