Case Study: West Coast Supports streamlines rostering and field documentation with Connecteam

West Coast Supports builds roster templates in 45 minutes with Connecteam

West Coast Supports, a small disability support provider in Australia, faced challenges managing a growing team with manual rostering and scattered documentation. Their old system was inefficient and lacked mobile accessibility for care plans. They turned to Connecteam for a solution using its scheduling, forms, and document storage products to centralize their operations.

By implementing Connecteam, the company moved all rostering and shift notes into the intuitive app. This provided a single platform for the entire team, including non-technical staff, to access schedules and documents live from the field. The results included dramatically faster rostering through templates and a setup process that was completed in under 45 minutes with dedicated support from Connecteam.

West Coast